This 4-star airline is considered one of the world's oldest airlines, tracing its history back to the Soviet era in 1923, when it held a remarkable rank as the largest airline in the world.
Aeroflot is the flag carrier and largest airline of Russia, a member of SkyTeam Alliance, and one of the first airlines offering both mobile phone and Wi-Fi internet services on board its flights on selected routes.
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Brand Finance
Aeroflot has ranked as the world's strongest aviation brand for the fifth year in a row. In 2020, it also received the status of Russia's strongest brand in the Brand Finance ranking, conducted by the world's leading brand valuation consultancy.
In 2016, Aeroflot received a four-star rating for its excellent quality of service from Skytrax – a British consultancy whose reviews and ratings of airline and airport services are the most respected internationally. This rating has been regularly reconfirmed since then.
Since 2017, Aeroflot has held the highest, five-star rating in the most prestigious category, Global Airlines, awarded by the American Airline Passenger Experience Association (APEX), a US-based counterpart to the European Skytrax.
Aeroflot was awarded the highest, five-star rating for punctuality by the British travel data provider OAG.
For the ninth time in its history and eighth consecutive year, Aeroflot received the so-called "Airline Oscar" – Skytrax World Airline Award in the Best Airline in Eastern Europe category.
Aeroflot has been awarded the APEX Passenger Choice Award for the second year in a row. In 2019, Aeroflot was awarded for Best Seat Comfort in Europe.
Aeroflot confirmed its leading position in global aviation in 2021 by winning in the World's Leading Airline Brand 2021, the key category of the World Travel Awards 2021. Earlier in 2021, Aeroflot had once again become the winners of the World Travel Awards 2020 in the Europe's Leading Airline Brand category.
Aeroflot became one of the three most punctual carriers in the world and the most punctual full-service airline in Europe in 2021, according to On-Time Performance Review, conducted by Cirium, the authoritative air travel analytics expert.
For the third straight year, Aeroflot was recognised as the favourite foreign airline in China, winning the prestigious Flyer Award for 2019.
In 2021 Aeroflot re-established its global leadership as a premium carrier, Tt was named the Best Eastern European Airline by the prestigious Business Traveller magazine for the fourth year in a row.
In December 2021, Global Traveler, the American magazine for frequent business and luxury travelers, recognized Aeroflot as the Best Airline in Eastern Europe for the second consecutive year.
In 2019, Aeroflot was the only Russian company in the TOP 10 brands offering the best customer service according to KPMG's Global Customer Experience Excellence Report.
Aeroflot has been ranked fourth globally in the industry for digitalisation by Bain & Company for several years in a row.
