Privacy Policy

Last Updated: Oct 27 2024

Air-Routes Privacy Policy - Your Data Protection Matters

At Air-Routes, we value your privacy and want you to feel confident about how we handle your personal information. Below, we've outlined the key points of our privacy policy in a way that's easy to understand:

1. How We Collect Information

We gather information from various sources to ensure we provide you with the best service possible. This includes data collected during registration, interactions with third-party service providers, and when you use our real-time reporting tools or reservation services. We may also use web browser data, cookies, web beacons, and optional information you share while engaging with our website, such as entering competitions or responding to surveys.

2. How We Use Your Information

Your information is valuable to us, and we use it responsibly. We'll send you important administrative messages and updates related to the website. Additionally, we may use your information for marketing purposes and to provide you with personalized content. If you access our services through a mobile device, we may collect data about your settings and locations.

3. Disclosure of Information

We respect your privacy, and your information will only be disclosed in specific circumstances as mentioned in this policy. Rest assured, we won't share your data without a valid reason.

4. Security

Safeguarding your information is a top priority for us. We have security measures in place to protect your data. You also have the option to manage cookies and unsubscribe from marketing communications.

What This Policy Covers

Audience: This policy applies to all visitors, customers, and potential customers of our website, as well as those associated with our affiliates or partners.

Purpose: Our policy aims to address personal information and privacy concerns that may affect you and our potential customers. We'll explain how we collect, store, use, and protect information that can be linked to you or your business ("personal information").

Personal Information: Personal information includes details collected during registration, additional information gathered through interactions with us, and any optional information you provide voluntarily. However, it doesn't cover anonymous, permanently de-identified, or non-personal statistical information.

Acceptance of Terms: By using our website or services, you agree to abide by this policy. If you don't agree, you shouldn't use our services.

Changes: We may update this policy from time to time. If we do, we'll notify you of the changes. If you continue to use our services after the update, it means you accept the revised terms.

How We Collect Information

- On Registration: When you register on our website, we'll ask for personal information like contact details, and payment information.

- Collection on Use: To provide better services, we may request additional information, such as flight details or visa information.

- Optional Details: You can voluntarily provide extra information, like value-added services or information from our partners.

- Collection from Browser: We collect usage information from your browser, such as IP address, browsing habits, and website access.

- Cookies: Cookies help us improve your website experience. You can refuse them, but it may affect certain features.

- Tracking Tools: We use third-party tracking tools to enhance your experience.

How We Use Your Information

- Messages and Updates: We'll send you important messages and updates related to the website. You can choose to opt-out of promotional messages.

- Targeted Content: While logged in, you may see targeted ads and content based on personal information.

Disclosure of Information

- Sharing Your Information: We may share your personal information with affiliates, service providers, credit bureaus, and banking partners, but only as necessary.

- Marketing Purposes: We may share aggregate statistics about personal information with advertisers or business partners.

Security of Personal Information

We take data protection seriously and use firewalls and encryption to keep your personal information safe. Access to your information is limited to authorized employees.

Accurate and Up to Date

We strive to keep your information accurate and up to date. You can update your details through your account or by contacting us.

Retention of Personal Information

We'll retain your personal information for as long as needed to fulfill the purposes outlined in this policy, unless required by law.

Transfer of Personal Information outside Nigeria

Your personal information may be transferred to foreign countries with less stringent data protection laws.

Updating or Removing Personal Information

You can correct or update your personal information through your account.

Limitation

We aren't responsible for the privacy policies or practices of linked or third-party websites.

Enquiries

If you have any questions or concerns about this policy, please feel free to contact us WhatsApp (Chat Only):

At Air-Routes, we're committed to protecting your privacy and handling your personal information responsibly. If you need assistance or have any queries, don't hesitate to get in touch. We're here to help!